Apple iMac 21.5in 2.7GHz Core i5 (ME086LL/A) All in One Desktop, 8GB Memory, 1TB HDD + 128GB SSD, MacOS 10.12 Sierra (Renewed)

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My computer was a bit slow and lagged when trying to complete functions, but I contacted the seller and the return has been an incredibly smooth process. Great customer service! The computer itself did arrive with no dents or scratches and was in perfect exterior condition!

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Arrived on time and everything looks and works like new. If you are not familiar with Macs, go online and check manuals for set up as these dont come with any instructions.

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It looks like it is in nice shape. Except when taking it out of the box. The screen is cracked and has a chip out of it

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Very slow

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First off the computer is awesome. Looks great and is very fast even though it’s an older model. However the keyboard that came with it was extremely dirty looking. I am aware that I was most likely going to have a used one but this one looks awful.

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The keyboard just stopped working. The entire middle row on the QWERTY is not working. Stopped working 2 months after getting it.

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I purchased refurbished iMac on September 1, 2018. It was late 2013 version sold by Apple Corp. in 2015. I did not know that at the time of purchasing. iMac was always slow to start OS. Very often, it required to reinstall OS. So, I did numerous times, including erasing the HD with assistance of the Apple Tech Support. By now (April 26, 2019), the hard drive has filed. The Square Trade Warranty company marketed as the best i the world were reluctant to register my warranty plan from the beginning, and today they need my order number from Amazon. So, being without a computer, I have to go to the Public Library, dig in my Amazon account the order number for Their majesty Square Trade receptionist who is reluctant to do a search by my last name and/or iMac serial number in their database. UNBELIEVABLE NEGLECT AND LACK OF SUPPORT. So, what do I have to do with broken iMac and reluctant warranty company, "the best in the word"?

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Like most, I had reservations buying a refurbished product of this cost. But having read the reviews, I purchased this iMac. The computer came well packaged with only minor scratch marks on the bottom of the screen that can only be seen if looked for. I did become very nervous when the iOS system appeared so out of date that I had received a faulty product. At this point I checked the computer specs and noticed it was a 10.8, not a 10.12 as advertised. However, after downloading the new Mojave operating system (a 1-2 hour process), this nervousness all faded. It is the exact computer I hoped for. The only other temporary concern was the mouses track pad was not functioning at first, but after about a day it randomly started working and Ive had no issues since in the past two weeks, so it must have just been a fluke. Both mouse and keyboard are Apple products. Anyway, for $679, I am beyond excited about this product. Of course, hopefully it lasts for the long haul. I will post an update if anything else seems of note.

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Does not turn on, refurbishment is a scam

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The iMAC came in a plain brown cardboard box. The keyboard was an Apple product but missing one key cap. The mouse was very cheap looking. The ad did say these parts might not be original Apple products. They were adequate to set up the computer once it was cleaned up. The computer was very dusty but after clean up it looked just like new. No scratches, chips or dents. It booted up with no problem and set up of Mac OSX High Sierra was easy. Update to OSX Mojave worked with no problems. Works fine with my own wireless keyboard and smart mouse. A pretty good deal.

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